Last updated: 21 September 2026
Who we are
Up-Close Electrical LTD (company number 17425749) is the controller of personal information collected through this website and through our electrical services.
Contact us at: 19 South Croft Gate, Bradford, BD11 2DQ; upcloseelectricalltd@outlook.com; 07871 260366.
Information we collect
We may collect your name, address, telephone number, email address, enquiry or message, property and job details, quotation and appointment information, invoices and payment records, and correspondence with us. Our website may also collect technical information such as your IP address, browser information and essential cookie data.
How we use your information and our lawful bases
We use personal information to respond to enquiries, provide quotations, arrange and carry out electrical work, issue certificates, manage payments, provide customer service, meet legal and regulatory duties, keep business records, prevent fraud and protect our legal rights.
We rely on steps taken at your request before entering a contract, performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business. Where consent is required, for example for optional marketing or non-essential cookies, you may withdraw it at any time.
If you contact us through WhatsApp, your use of that service is also subject to WhatsApp's own privacy terms.
Who we share information with
We may share information only where necessary with website and email providers, payment and accounting providers, professional advisers, insurers, certification or Building Control bodies, carefully selected subcontractors, and public authorities where required by law. We do not sell personal information.
Some service providers, including email or messaging providers, may process information outside the UK. Where this happens, we require an appropriate legal safeguard for the transfer.
How long we keep information
We keep enquiries only as long as reasonably needed, normally no longer than 24 months where no work is undertaken. Customer, contract, invoice and accounting records are normally kept for up to six years after the end of the relevant financial year or relationship. Electrical certificates and safety records may be kept longer where needed for safety, warranty, insurance or legal purposes. We securely delete or anonymise information when it is no longer required.
Cookies
This website uses essential cookies needed for the site and its forms to work. The website's cookie notice provides further information. We will request consent before using any non-essential analytics or advertising cookies.
Your data protection rights
Depending on the circumstances, you may have the right to ask for access to your information, correction, deletion, restriction, portability, or to object to processing. Where we rely on consent, you may withdraw it at any time. To exercise a right, contact us using the details above. We may need to verify your identity.
Complaints
Please contact us first so we can try to resolve your concern. You also have the right to complain to the Information Commissioner's Office: www.ico.org.uk or 0303 123 1113.
Changes to this policy
We may update this policy when our services or legal obligations change. The latest version will always be published on this page.